Your photos and feedback deserve clear rules.

What this policy covers

This policy explains how RetailArbitrage.ai handles information through our website, beta program, and iPhone app. The app is still in beta, and we will update this policy when its data practices change.

Information you choose to provide

You may provide a name, email address, feedback message, star rating, beta-testing preferences, device details, or other information you include in a submission. Some feedback can be submitted without a name or email. An email is required if you ask to join the beta.

Shelf photos and scan information

When you photograph or upload a shelf, the app may process the photo, recognized text, product candidates, barcodes, clearance prices, and analysis results to provide the service. Photos and extracted information may be transmitted to service providers that help with image recognition, cloud storage, product research, and sold-price research. Avoid including faces, payment cards, addresses, or other personal information in shelf photos.

How we use information

• Provide product recognition, price research, and estimated-profit features.
• Save and restore scans when that feature is enabled.
• Investigate failures, incorrect matches, and reliability problems.
• Respond to feedback and administer beta access.
• Protect the service from abuse and improve performance.

Service providers

We use third-party infrastructure and research providers to operate the app. These providers may process information only as needed to perform their services. Their availability and privacy practices are governed by their own agreements. We do not sell personal information or use it for targeted advertising.

Retention and deletion

Feedback and beta contact information are kept while they remain useful for testing, support, security, or legal obligations. Scan data may remain on your device or in cloud storage depending on the app feature being used. You can delete individual scans in the app. To request deletion of feedback or contact information, use the website feedback button and include the email address used in your submission.

Children

RetailArbitrage.ai is not directed to children under 13 and is intended to be used with a parent or guardian when a child participates in testing or resale activities. We do not knowingly request personal information from children under 13 through the public website.

Security and your choices

We use reasonable safeguards, but no online system can guarantee perfect security. You may choose not to provide optional contact information, delete saved scans in the app, or request that we remove a feedback submission associated with your email.

Contact us

Questions, corrections, and deletion requests can be sent through the feedback area on our website. Please do not include passwords, API keys, financial information, or other sensitive data.